Monday, 8:30 AM. You open the sales dashboard. The numbers for the last quarter leave no illusions - a 17% year-over-year decline, despite a 30% increase in the marketing budget. In the "Marketing" folder on your disk, you'll find dozens of reports from various campaigns, hundreds of creatives, and thousands of ideas. All tested. All promising. None have brought a breakthrough. Meanwhile, the competition is systematically taking over your customers, and the local business forum in Reykjavik is buzzing with posts about a new company that is "completely transforming the industry". What's terrifying is not that your strategy isn't working, but that you don't know WHY it isn't working.